Welcome to Mediscrubs Kenya Ltd These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to the following terms:
- Orders & Payments
- Orders must be placed through our official website or social media channels.
- Payment must be completed before processing your order. We accept MPESA, VISA, and MasterCard Payments.
- Prices are subject to change without notice.
- Shipping & Delivery
- Same-day delivery for orders made before 1 PM (within Nairobi).
- Next-day delivery for orders made after 1 PM.
- Out-of-town deliveries require upfront payment and are shipped via trusted couriers (e.g., Wells Fargo). Delivery takes 1-2 business days.
- Customers cover delivery charges based on location.
- Returns & Exchanges
- Returns must be initiated within 12 hours of receiving an order.
- Items must be returned within 48 hours in their original condition and customers bear return costs.
- Refunds (if applicable) are processed within 2 working days.
- Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
- Changes to Terms
We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of any changes.